Any confirmed/paid order will be shipped within 1 - 2 working days. Estimated arrival within 1 - 4 working days after shipped.
- J&T Express
- Pos Laju
Tracking code will be provided after shipped, may check at:-
J&T Express - https://www.jtexpress.my/track.php
Pos Laju - https://www.tracking.my/poslaju
Postage charges for 1KG and below:-
RM 10 for West Malaysia (Semenanjung Malaysia)
RM 15 for East Malaysia (Sabah Sarawak)
Additional postage charges of RM 3 for subsequent 500 gram
*Example 1: Order (1.5KG), postage charges of RM 13 (RM 10 + RM 3) for West Malaysia or RM 18 (RM 15 + RM 3) for East Malaysia
*Example 2: Order (2KG), postage charges of RM 16 (RM 10 + RM 3 + RM 3) for West Malaysia or RM 21 (RM 15 + RM 3 + RM 3) for East Malaysia
Any lost of parcel caused by courier service, we will be responsible for the full refund amount of the price of product lost (shipping fee paid not included).
We will only be responsible for the damaged item if the parcel is well sealed when delivered to customer. Please reject any damaged parcel when it is delivered, make report straight to shipping provider or call us.
The shipping fee is not refundable, customer may choose to top up the shipping fee again for re-delivery of the product when the product is delivered back to us OR full refund amount only of the price of product ordered.
We will not be responsible for wrong shipping address provided.